We had a guest speaker come in and talk about what she did for a living and her name was Ginger. Her job title was bartender. She told us how to deal with customers that were not so patient. When customers get angry and upset because they're not getting waited on in a timely manner, she told us how she deals with them. How she does it is that she says, "I'll be right with you in a minute," but if they keep persisting, she might give in and help them anyways. It kind of goes with the saying, "the customers are always right," (in some cases.) I give bartenders props because my sister moonlights as a bartender and it is a risky job.
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